Help Center & FAQ

  • • What is a Road Runner ID?

    Road Runner IDs are a must have safety gear for athletes and outdoor enthusiast. Our IDs are all made of high quality materials, are lightweight, very comfortable, exquisitely stylish, ridiculously durable and best of all they're attractively priced.

  • • Who is Road Runner ID?

    I bought my first Emergency ID from that big ID company years ago – I think it was a shoe ID. I must have worn it in a half dozen marathons and countless triathlons, not to mention all my training sessions.

    Sometime later I updated my ID with a new address and that’s when I realized how expensive the products from the big ID Company had become. Being the frugal endurance athlete that I am, I decided that I could make these very important safety products myself but with one important difference - they would be LESS EXPENSIVE! That’s how Road Runner ID got its start.

    We make our IDs with high-quality materials and top it off with an ironclad guarantee. Our customer care is second to none and all for a great price! And did I mention that our ID tags and holders are interchangeable with that big ID Company’s products, but enough about them. We really enjoy making emergency IDs for customers and think you’ll appreciate a Road Runner ID of your own! Best of Luck -- David Thomas, Owner

  • • Who should wear ID?

    Emergency medical ID should be a part of your athletic gear, just like your GPS watch or your favorite pair of running shoes. ID is also important for people of all ages and athletic or outdoor endeavors. If you are a runner, cyclist, triathlete, walker, hiker, climber, skater, skier, boarder you should be wearing a Road Runner ID. Kids are another example where ID is a perfect solution as they rarely have ID when they go out for a bike ride or walk to school.

    Each year, over 100,000 runners, cyclists and walkers are hit by a car. Many more suffer health Most of these unfortunate individuals go to the hospital without identification. A Road Runner ID will help medical professionals identify you and much needed medical information to assist in administer immediate care. Identification also provides medical staff the ability to contact loved ones more quickly.

  • • How is Road Runner ID different from those other IDs?

    Our IDs are made of the highest quality materials we can find. We then offer them to you at prices that can’t be matched by our competitor’s similar products. Assembled in our Ohio shop, each ID is laser engraved with your custom information. We then take it a step further by engraving your ID’s number and birth date. This way you can keep track of just how long your ID has stood up to the punishment you’ve given it.   

  • • Are your IDs and ID Holders compatible with Road iD® products?

    Glad you asked, yes they are. Take a look at our product specifications (below) to compare our sizes and styles of ID tags and ID holders to theirs and I think you’ll find that ours fit theirs and vice versa.

  • • Do you offer Returns?

    Yes, we do. If for some reason you are not completely satisfied with your new ID, send us an email and we will provide you instruction for your return and complete refund. We want to make sure you are completely satisfied with your Road Runner ID experience, so we’re going to bend over backwards to make things right.

  • • Are Road Runner ID products guaranteed?

    Yes they are, we have a great guarantee program. All of our ID tag come with a lifetime guarantee. That’s right, if you have a problem with the ID tag because of material defects or craftsmanship, we’ll replace the tag no questions asked. Our guarantee for the ID tag holders is for one year from the date of purchase. Again, if the there is a material defect with your ID holder we’ll replace it no questions asked.

  • • How much is shipping?

    All of our products ship US First Class (USPS) with tracking for only $2.00 per shipment.

  • • How quickly will I get my ID?

    We like to have orders in the mail within 24 hours of receiving them, after that is up to the Postal Service which we have no control over. But a good rule of thumb is two to three days after your ID is shipped, you can expect to receive it. We’ll email you a tracking number, so you’ll have a better idea of when to expect it.

  • • What should I put on my ID Tag?

    Here’s a quick list of items you’ll want to include, this is not all inclusive. Put yourself in a first responder’s shoes and think about what they are going to need to know. First responders are trying to help you and or get in touch with someone that knows you for additional assistance.

    1.    Your name (at least your first name)

    2.    ICE (in case of emergency) contact numbers (with names)

    3.    Medical conditions

    4.    Allergies to medicine, if you have none: NKA (no known allergies)

    5.    Your city and State

    6.    Inspirational message like, Never Give Up.

  • • How will I know my order’s status?

    Once your order has shipped, you will receive an email with a tracking number to track your package. You’ll receive this email within 48 hours of placing you custom order. You’ll also receive a personal email letting you that your order has shipped.

  • • What shipping options are available?

    We ship all of our products via US Postal service First Class mail with tracking. Best of all, there is one shipping price of $2.00 regardless of the size of your order.

  • • What if I or you make a mistake on my ID tag?

    Don’t panic, we’ve got your back. Just send us an email explaining what happened and we will be in touch with a great solution. Not a problem!

  • • Wrist ID Sprint (Silicone NO Clasp)

    ⋅ What are the specs of the Sprint ID?

    Specs Wristband ID Tag
    Weight 0.3oz (Band & Clasp) 0.1oz
    Laser engraved? Yes
    Material Silicone (Latex-Free) Stainless Steel
    Dimensions 0.5” x 0.06” 0.50” x 1.25”
    Custom Text 6 Lines
    21 Characters per line
    Sizes (XS) 4.5 - 5.25”
    (S) 5.25” - 6’
    (M) 6” - 6.75”
    (L) 6.75” – 7.5”
    Compatible Road iD® Wrist ID Stretch Road iD® Wrist ID Stretch


    ⋅ How do I know which Sprint wristband will fit me?

    Measure your wrist and add a half inch (for comfort). Now, compare that number to the sizes above and you’ll get a perfect fit.


    ⋅ Is the silicone Stretch band latex-free?

    Yes, all of our silicone products are latex free.

  • • Wrist ID Pro and Pro Thin (Silicone with Clasp)

    ⋅ What are the specs of the Wrist ID Pro?

    Specs Wristband ID Tag
    Weight 1.2oz (Band, Tag & Clasp)
    Laser engraved? Yes
    Material Silicone (Latex-Free) Stainless Steel
    Dimensions .75” x 8.5” .75” x 1.125”
    Custom Text 6 Lines
    21 Characters per line
    Sizes One Size Fits All
    Compatible Road iD® Elite 19mm Road iD® Elite 19mm


    ⋅ What are the specs of the Wrist ID Pro Thin?

    Specs Wristband ID Tag
    Weight 1oz (Band, Tag & Clasp)
    Laser engraved? Yes
    Material Silicone (Latex-Free) Stainless Steel
    Dimensions .625” x 8.5” .625” x 1.125”
    Custom Text 6 lines
    21 Characters
    Sizes One Size Fits All
    Compatible Road iD® Elite 13mm Road iD® Elite 13mm

  • • How do I size a silicone clasp band?

    First, you’ll want to measure your wrist. Then you’ll want to transfer that measurement to the silicone band and ADD A HALF INCH. Now, try on the wristband to see how it feels. If you like the fit, you’re done. If it seems to loose, trim off a section and try the new fit. Repeat this process until you have the perfect fit.

  • • How do I attach the clasp to the silicone band?

    The Pro and Pro Thin clasps have teeth that clamp down on the silicone to hold it in place. Using a butter knife (not the good set), open the teeth of the clasp and slide the silicone strap under it then close. Be sure you close the teeth down tightly – give the silicone a soft pull to ensure the teeth are engaged with the silicone. Now you are ready to show the world your awesome Road Runner ID!

  • • Is the Elite band latex-free?

    Yes, all of our silicone products are latex free.

  • • Wrist ID Endurance (Nylon)

    ⋅ What are the specs for the Wrist ID Endurance?

    Specs Wristband ID Tag
    Weight 0.3oz (Large) 0.2oz
    Laser engraved? Yes
    Material Nylon Stainless Steel
    Dimensions 1.0” x 0.06” 1.5” x 0.75”
    Custom Text 6 Lines
    21 Characters per line
    Overall Length (S) 8.66”, (M) 9.44”,
    (L) 10.24”
    Wrist Size (S)   5 - 6”
    (M)  6” – 7”
    (L)   7” – 7.75”

  • • Dog Tag ID (Silicone Silencer)

    ⋅ What are the specs for the Dog Tag ID?

    Specs Dog Tag ID Petite Dog Tag ID
    Weight 0.8oz (Chain, Dog Tag, Silencer) 0.3oz (Chain & Dog Tag)
    Laser engraved? Yes Yes
    Material Stainless Steel Stainless Steel
    Dimensions 2.0” x 1.125” 1.50” x 0.81”
    Custom Text 6 Lines
    21 Characters

    6 Lines
    21 Characters

    Chain Sizes 30” Ball Chain 18” Box Chain
  • • Watch ID

    ⋅ What are the specs of a Watch ID?

    Specs ID Holder ID Tag
    Weight 0.1 oz 0.2oz
    Laser engraved? Yes
    Material Nylon & Silicone Stainless Steel
    Dimensions 1.75” 1.125” x 0.75”
    Custom Text 6 Lines
    21 Characters
    Sizes One Size Fits All
  • • Shoe ID

    ⋅ What are the specs for the Shoe ID?

    Specs ID Holder ID Tag
    Weight 0.1 oz 0.2 oz
    Laser engraved? Yes
    Material Nylon Stainless Steel
    Dimensions 3” x 0.625” 1.5” x 0.75”
    Custom Text 6 Lines
    21 Characters
    Sizes One Size Fits All

    ⋅ How does a Shoe ID attach to a pair of shoes?

    Take your Shoe ID and separate the Velcro (fussy from prickly side). Now, thread the soft side under your shoe laces (favorite running shoes) and press the Velcro back together. Your Shoe ID should now be snug in place with the ID tag in view. You’ll want to place the Shoe ID in the lower portion of your shoe laces so that ID doesn’t interfere with tying your shoe. 

  • • Pet ID

    º What are the specs for the Pet ID?

    Specs Small Pet ID Large Pet ID
    Weight 0.2 oz 0.3 oz
    Laser engraved? Yes Yes
    Material Nylon, Silicone & Stainless Steel Nylon, Silicone & Stainless Steel
    Dimensions Small 1.125” x .50” Small 1.25” x .75”
    Custom Text 6 Lines
    21 Characters

    6 Lines
    21 Characters

    Size Small Large